Distribution Spine

The National Information and Control Centre (NICC), strategically based in Ashington, stands as the nerve center of Totebox Logistics, staffed by a cadre of highly skilled logistics and customer-facing experts. This elite team meticulously monitors and schedules all parts movements, leveraging the power of Redetrack, our cutting-edge end-to-end software platform, to orchestrate seamless operations across the network. Redetrack provides a robust foundation for real-time tracking, inventory management, and workflow optimization, ensuring precision at every step. Complementing this, the NICC harnesses APPtrak, the handheld mobile version of our platform, empowering field technicians with instant access to schedules, stock details, and delivery updates on the go. Together, Redetrack and APPtrak enable the NICC to guarantee that client SLAs are not only met but exceeded, while optimizing costs with unparalleled efficiency. This fusion of expert personnel and advanced technology drives the reliability and innovation that define Totebox Logistics’ nationwide service excellence.